Additional Resources

At Home Protocols

• Access to Housing Protocol
• Peer Speciality Protocol
• Caucus Protocol
• Complaints Protocol
• COTA Health Peer Support Interview Template
• Discharge Protocol
• Eviction Prevention Protocol
• Furnishings Protocol
• Household Management Protocol
• Housing Stock Protocol
• Interim Housing Protocol
• Moving and Storage Protocol
• Rental Payments Protocol

Sample Job Descriptions

• Assistant Team Leader
• Medical Nurse Practitioner
• Psychiatric Nurse Practitioner
• Registered Nurse
• Service Coordinator – Housing Specialist
• Service Coordinator – Peer Specialist
• Service Coordinator – Substance Abuse Specialist
• Service Coordinator – Vocational Specialist
• Service Coordinator
• Team Leader

Peer Training/Lived Experience Resources

• Building equitable partnerships: Tools and lessons learned: A resource for individuals and organizations.
  Centre for Addiction and Mental Health | 2011
• Lived experience leading the way: Peer support in mental health
  Basset, T., Faulkner, A., Repper, J., & Stamou, E. | www.together-uk.org | 2010
• Stigma, discrimination, and PWLE knowledge: Discussion report. National Consumer Panel, At Home/Chez Soi Project
  Mental Health Commission of Canada | 2011
• Building on Evidence: 13 things to include in Ontario’s municipal homelessness reduction strategies: A resource from the Centre for Research on Inner City Health
  CRICH – www.crich.ca | 2013

Landlord Resources

• Landlord and property owner/manager’s newsletter – Dec 2012
• Landlord and property owner/manager’s newsletter – Oct 2012

Collective Impact Resources

• Collective Impact
  Kania, J. & Kramer, M. | Leland Stanford Jr. University | 2011
• Channeling Change: Making Collective Impact Work
  Hanleybrown, F., Kania, J., & Kramer, M. | Stanford Social Innovation Review | 2012
• Embracing Emergency: How Collective Impact Addresses Complexity
  Kania, J. & Kramer, M. | Leland Stanford Jr. University | 2013
• Understanding the Value of Backbone Organizations in Collective Impact
  Turner, S., Merchant, K., Kania, J., & Martin, E. | Stanford Social Innovation Review | 2012

Suggested Resources

• Planning Checklist – English
• Performance Management in a Housing First Context: A Guide for Community Entities
  Turner, Alina. | The Homeless Hub Press | 2015

System Planning

• System Planning 101
  Turner, Alina. | Turner Research & Strategy Inc. | 2015
• Beyond Housing First: Essential Elements of a System-Planning Approach to Ending Homelessness
  Turner, Alina. | The School of Public Policy, SPP Research Papers, 7(30). | 2015